Chipotle Mexican Grill

Dear management, I am writing this review to hopefully provide a coaching opportunity for your staff. I went there for lunch today, and when ordering I told the man I wanted a burrito bowl & that I was Celiac. This means that I absolutely can't have any gluten, or have food that is cross contaminated. He said 'ok' and proceeded to grab a bowl AND a tortilla (which obviously Celiac's CANNOT have) then started making my burrito bowl. He did not change his gloves or take any proper percaution to prevent contaminating my food with gluten (as they are supposed to do). When I went to check out, I told them I could not have the tortilla as I am Celiac. They looked suprised. I have always been impressed how the staff was knowledgable about what Celiac disease is and what it means. I was sadly dissapointed today. I hope that there is more training about any type of food allergies. I still love Chipotle and will eat there again. Thank you! Cindy D.

Always does good with Gluten Free and vegan options. Forgot my wallet once and the gave me a free order.