We don't eat out a lot, but this has become one of our favorite restaurants for when we do. They servers have no problems changing gloves if you have a food allergy. They don't always know exactly what items are safe for what allergies, but it is well listed on their web site. So if you know what to ask for, they will oblige you. For those with allergies, I am quite allergic to Wheat / Gluten and I have never had a problem here.
The quality of the food has generally been very consistent. We only one time found the chicken over cooked.
My only complaint would be the chips have been inconsistent. Sometimes they are excellent, other times they are off. I don't know if it is from older fryer oil or if they were just a bit stale. Last time we where there we brought a bag of chips back up and got a new bag, it was only slightly better. I hope they improve this as I love the rest of their food.
A bit more simple menu than Qudoba, but very good flavors in everything. I feel the quality is higher than Qudoba.
The service has always been prompt. The restrooms have been clean, though they are just single person restrooms for a busy restaurant, which can result in a wait at times.
Carry out is packed well. Cost is a bit higher than most fastfood, but comparable to Quboba. The do charge for guacamole, where Qudoba does not, but their base prices are a bit lower than Qudoba, so it works out.