This casual dining spot offers a positive vibe and a focus on fresh, gluten-free options. While the atmosphere is relaxed, some cleanliness issues have been noted, suggesting room for improvement in maintaining a welcoming environment for gluten-free diners.
They have gluten-free options available, including rice bowls.
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Expect longer wait times during peak hours.
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Parking is available, but check for any fees.
People are saying
Diners’ reviews
C
Community member
I’ve eaten at this Chipotle location twice recently because I try to eat clean, gluten-free, and prefer places with less processed options, like Chipotle or Qdoba. The food here was fresh and tasted great, which is why I came back, and the bowl I ordered (white rice, double chicken, lettuce) was a good choice for my diet at a reasonable price point.
However, I noticed a consistent issue with cleanliness at this location. During both visits, the tables were sticky with rice, and there was visible trash on the floor. Having just been to a Chipotle in Illinois with similar cleanliness problems, it seems this could be a wider issue. For comparison, Qdoba and Chick-fil-A locations tend to keep their spaces spotless, even during busy times.
The service was okay, though very minimal—just food in the bowl without a greeting or a thank you. Chipotle is providing quality food, but improving cleanliness and customer interaction would make a big difference. I’d love to see this location take steps toward these improvements to create a better overall experience for customers in the Fort Sam Houston area.