Chipotle Mexican Grill

I had high expectations going into this place because of all the positive reviews. It did not measure up. They must've been busy because of a lot of phone in orders. There were not very many people there but they were preparing a lot of orders. We waited in a short line for 20 minutes. When they finally took our order, it was prepared on a very messy line and in what appeared to be a haphazard way. Even though we told them we needed gluten-free precautions taken, they acted unaware of what that meant and made no efforts to accommodate that: no line clean-up, no glove changes, no anything. As I watched them preparing multiple orders, the portions appeared to be very inconsistent. The employees looked overworked and frustrated, which made them come across unfriendly. The only redeeming grace was that the food was pretty good. The pico de gallo was the best thing in the bowl I ordered. I wouldn't say I was ruined for Chipotle, but I won't hurry back.

I feel bad for not getting anyone's name but we went here on 08/29/17 at 3:00pm. The staff was awesome and very accommodating to my wife's Celiac/gluten allergy. They wiped everything down and got fresh stuff from the back. Thanks! Recommended!