I came in for a quick protein meal after the gym. Their system was down so I ordered thru the app. I am allergic to gluten, so I ordered the hard corn tacos - their system didn't specify (I was shown on the receipt, and I could show on my app what I ordered), so the tacos were made with soft flour tortillas. Even though when I came in, 5 people were waiting for their orders, Gabby H helped me right away and remade my tacos on the spot with no fuss - I really appreciated that!
Chipotle, please fix your online ordering system to specify corn tortillas! And give kudos to Gabby! Really excellent customer service!