Cock Hotel

A little disappointing birthday celebration lunch for my best friend. A party of 10 chatty women could be a handful, but the serving staff came accross quite disinterested! Having booked some weeks ago we were looking forward to a lovely meal and pleasant celebration. We sat in a character separate dining room with a stunning fireplace; (shame the open fire wasn’t lit given it was -3 outside). We ordered various choices from the menu, but upon reflection, we weren’t asked if “anyone had any allergies”, and unfortunately one of us had to return her meal as she is Celiac. I ordered Steak pie which sounded delicious but was quite dry and the additional gravy, geletinous and very dark. We had to ask for condiments for the tables and at no point did any staff check on us all to ask if our meals were ok or if we should like anymore drinks. The plates were cleared, but nobody came back to ask if we wanted a dessert? When we eventually managed to catch a waitress and asked for a dessert menu, we were told “the kitchen was now closed”. Nobody came in for us to pay the bill, despite asking! Good job we are honest people and paid at the bar and not just walk out unnoticed. The young Barman, on the other hand was nothing but professional, polite and lovely; a great example to the serving team. Very much a shame given previous experiences and recommendations here have been good. 🙁

Great Food and good Gluten free option and good value and lovely staff and great service