Cold Stone Creamery

Ice cream shop
Accommodating gluten-free
Ice Cream
Delivery
Take Away
Pet Friendly
More
This locally owned ice cream shop features a cool, inviting atmosphere nestled between two buildings. While it caters to many gluten-free customers, the lack of clear allergy safety measures and minimal communication about cleaning processes may affect those with gluten sensitivities.
Accommodating Icon

Accommodating

Some risk of cross-contamination

Trained staff
Checked by Atly
Always inquire directly about health and safety.
158 Colony Pl, Plymouth, MA 02360, USA
2.4km

People are saying

A
This review is not of the three employees who were on last night. I've worked in similar industries in high school and usually the lack of training in these establishments is pretty common. I was told by a friend that her location caters to a lot of gluten free customer's. It's super hard for me to go out and "trust" places when it comes to my allergy. But this year my husband and I have been trying to branch out and try places out. We walked in, I was looking around at the menu and couldn't really find anything deemed gluten free which is fine, so I decided to ask. I was told pretty much everything is gluten free minus three flavors. But I've never been here and I noticed the mixing station being "quickly" wiped down every few orders. Nothing was really explained to me and honestly what was odd is I wasn't asked if this was an allergy or a preference which I'm oddly enough always asked no matter where we've been. After feeling rather overwhelmed I decided to not order anything, I just can't risk it, it's not fun getting glutened, trust me. I've learned that I can usually tell if a station will be cleaned but I had a feeling this wasn't going to be the case. And for 7-10$ per ice cream I wasn't about to waste my money on something I'd have to throw out. My hubby ordered an ice cream off the menu to be promptly told they didn't make chocolate ice cream? Just seemed odd, i worked for an ice cream shop in the city with far more foot traffic and we never had that issue. But I don't blame the employees, I just realized it aint worth the risk.

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