The most recent reviews seem pretty spot on. Service was fair, lots of tables still had plates on them and even if they were cleared, they were still sticky or not cleaned well. Food was mediocre, especially for the price. My husband and I both got the chicken salad - his on a croissant and mine was on gluten free bread. His side salad was not good. Lettuce was definitely kept too cold and was translucent and slimy. I give them 2 stars for the food because the chicken salad itself was meh, fine, and at least they had gluten free bread as an option. Definitely no napkins out, I’m guessing maybe because people take too many? If you’re worried about costs, maybe look into your food waste/costs. No one should be eating that lettuce. It doesn’t feel like a cafe that should be in Highland Village. We probably won’t be back.