This place could easily be 5 stars. Need better employees that are welcoming and have customer service skills. Tables are quite small and wobbly fix. Place is small. They do take easily 20-30 minutes minimum to prepare order. Food options unique with variety and good quality. Menus should be offered or have them somewhere easily visible with prices.
Gluten free- they may refuse to make it if they are busy or just don’t want to. Happened to us which was a terrible experience, they only made it after we asked to speak with management. This alone is 0 star service.
Food tasted good quality and tasty for the regular no dietary restrictions. Gluten free was not tasty. They do skimp on custard. The drinks were rich with flavour. Some unique. Lactose free options and selection is excellent.
Service- workers are rude, unfriendly and sometimes have trouble understanding English. I don’t mind speaking slower but they should not be so obnoxious! Need to fix the wobbly tables, and they are quite small as well. Hire people who have better serving skills and can actually make the gluten free option even if it’s more work. Don’t offer it if your staff won’t make it!