Crooked Pint Ale House

This is one of the worst dining experiences I’ve ever had! We went here for dinner one night, because it was highly recommended from a friend of ours. We were so excited to see all of the gluten free options! So we order, honestly the food itself was really good. It was the service that was horrendous. Our waitress told us because we were gluten free for sides we could only have a salad.. okay cool. They then brought out salads that had croutons. Which are obviously not gluten free. They brought out ‘new’ ones. You could still see the crouton crumbs on the salads. So we didn’t eat them. Then our bill comes out and we noticed we had been charged 6 extra dollars for a salad ‘upgrade’ so we talked to her explained how we were confused as to why we would be up charged when we didn’t have any option but to get a salad due to dietary restrictions. She then brings out the supervisor on duty and tell us he will not remove the fees. He then proceeded to call us incompetent because we didn’t read the menu close enough to notice the fees so that was on us. THENNN.. the waitress sent out someone else to collect our check because she was too scared, those words coming from the waitress who ended up taking our bill. I couldn’t honestly believe it. It was the most unprofessional thing I’ve ever seen. Also keep in mind we were never rude or mean about the situation to her or the supervisor. So she had to reason to be ‘scared’ to come back to our table. I was too tired to deal with figuring it out so my friends and I paid and left. The following day I called to talk to a manager, he was not in. So I left my information and was told I would hear back from someone the following day. it’s been 2 WEEKS, 2 freaking weeks people and I have left multiple messages and still no one has responded to me. I was so disappointed and I can’t believe I wasted my money here.