Croque und Crêpes Farmsen

Hello, I was at your store today with my friend and we ordered two cold croques to take away. I then ordered a turkey croque with gluten-free bread. Then my friend wanted to order his croque (crunchy croque) but this was interrupted by the waiter who said: “I thought there were two croques, I only heard one”. This interruption caused a lot of confusion when ordering as my friend was about to place his order. My friend's order was also processed correctly, but I then simply received the vegan version of his croque. That's a real shame because I didn't order it at all. We then inquired on their website and discovered that the vegan Crunchy Croque is made from wheat proteins. Since I have already specifically ordered gluten-free bread, one could conclude that I cannot tolerate wheat, apart from that, as already described, I did not order it. Now I had to eat my croque without the substitute product. It was just cheese and tomatoes. If we didn't have such a long way to get to the store, we would have gone straight back and ordered another turkey croque. We love eating your croques, but we would be very happy if you listened to us and let us finish when you order. Kind regards :)

Very nice service coque quickly and well done as requested. Also available in gluten free if anyone needs it.