Crown & Cushion

We booked and visited on 21/12/24 at 20:30. The waitress who greeted us was friendly and helpful. She advised there was a 30/40 minute wait on starters. This was fine with us because we were not ordering any starters. We ordered drinks which came quickly. We ordered our main meals which were a Christmas Burger and a gluten free chicken and cheeseburger. The chips on one dish were cold. We asked for these to be changed which they did. The chips on the other dish were lukewarm but not hot. We tried a few chips and they were not great and certainly not fresh. The gluten free chicken and cheeseburger also had a long dark hair in the burger bun. We informed them about this and they apologised and asked if we wanted them to replace the dishes. By this point we were both completely put off and left. We’ve eaten here a couple of times over the years and generally it’s been ok but never excellent. Based on other reviews recently it appears it going down hill which is a shame because it could be so much better. It’s not a cheap menu either so the standards should be so much better.

Visited here with a friend and my daughter. We chose the Crown and Cushion because it is part of the Barons chain who we have used on several occasions. My daughter is a diagnosed Celiac and eating out can be difficult. We know from experience that Barons are fully trustworthy in enabling my daughter to enjoy an evening out, eating as a "normal" person safe in the knowledge that everything is going done to keep her safe. I am happy to report that, once again, we were not disappointed. Thank you Crown and Cushion.