Culver’s

I rarely eat out. I am gluten-free so it’s a special treat when I take the risk to do so. I had a long day and hadn’t eaten supper so stopped around 8 PM to get a burger and a shake on the way home.. The shake came out like a soupy mess with chunks of vanilla custard in it. The reason I love culvers is that thick Velvety custard. The store was busy and the traffic was difficult because of construction while they redo the drive-through. I chose not to go back and have it corrected due to time and burger would be cold by then.. I dumped the shake out, which wasn’t even full to start with, After making a video. I talked to the manager the next time I was in the area and he replaced it promptly with an apology and he himself made it!! Everybody makes mistakes but the fact that they are willing to correct it makes me a very happy customer, Despite the initial disappointment. Gave 4 ⭐️ for atmosphere just because of construction, but I know it’s not avoidable. 5 ⭐️ over all. Good job 👏

Awesome double patty cheeseburger on gluten free bun and very friendly service, thank you guys.