Culver’s

I come to Culver's almost every week to get dinner for my family. I've had issues before with my mom's gluten free bun being cold when I get it, which isn't a huge deal in itself, but is still an annoyance. Yesterday, I went and got dinner for everyone again. I think the cashier I had was new, so I can't give her too much crap. That being said, I had to go over my order with her 3 times in a row. I had ordered a bacon deluxe basket with cheese& ketchup only, a double bacon deluxe basket with bacon and patty only, and a Double butter burger basket with gluten free bun. We went over my order 3 times, which was fine because I understood she was just trying to be clear. Upon receiving my food and going home (15 minute drive, 20 with traffic), I found that the gluten free burger was cold in the middle, like it had been microwaved for 15 seconds and sat out. the bun was fine, but previous visits had the bun either still cold or soaked like it was thrown into a pot of water. It actually took longer to order the food, than it did to receive it. Funnily whenever I do eat inside the restaurant, my order has never been messed up. Probably has nothing to do with anything, but something I do find odd. I personally prefer Culver's burgers to any other fast food restaurant, even with the order I described being $40. However, it's getting to the point I'd rather get Mcdonald's because it's much closer, and I've had much fewer problems with the food quality and it being correct. I'd like either a refund, or free food the next time I come

Gluten free buns! Burgers are so good. Shakes are amazing. Still dream about the peanut butter 🤤