Culver’s

Four times in a row they have gotten my order wrong by forgetting my fries, forgetting condiments or toppings or giving me regular root beer instead of diet.Employees apologize, but it keeps happening. The only reason they get two stars is that they always get the gluten free bun correct. Only ONCE did they send me a coupon for a free concrete mixer, BUT I can't eat that because I have a dairy sensitivity. The only reason I kept going was gluten free options. My most recent visit I paid all that money for a dry grilled chicken with nothing but pickles, fries and regular root beer when I wanted diet. Over $13. I have gone after lunchtime, dinner time when there wasn't a big line and 8 pm. Doesn't matter how busy or slow, the order is always incorrect. The last time, I made the order taker repeat my order back again and he had it correct. The malfunction seems to be in preparation and service areas. I advise going inside to order and asking for a manager after repeated mistakes.

Gluten free bun and gloves changed fr allergies. Great service!