Five stars ⭐⭐ ⭐⭐⭐ for back patio, clean, lovely, well taken care of. Patio overlooking lake walk & gorgeous view of Lake Superior is amazing. 2-3 stars on experience and food. Went inside & waited several minutes in line then a kitchen staff yelled "stop taking food orders". Thankfully upon explaining we were the last in line & no one was behind us, we were allowed to order. It took a while, but we expected it an had time to wait, no prob. Our order was screwed up, sadly. My meal & ice cream we're both missing. I know the kitchen was busy & the front two young male staff were superior and friendly, constantly at work. Those by drive thru area were standing & complaining to one another, despite customers within earshot. Sad. A male manager did apologize to us for the wait. He & front two staff were very professional. Here's to hoping you all enjoy Culvers in Ashland when it is less busy and the staff are in a better humor. Thankful for a few gluten free options, but my mushroom swiss hamburger had 1T of mushroom. Breaded shrimp was great! says my husband who ordered it.