I love that they have an iced (“frozen”) chocolate drink for people who can’t do caffeine! They don’t charge extra for alternative milk, they have vegan and gluten free options, and their service is wonderful (shout out to Gavin for answering my one billion questions and for being so patient and kind - what a star!). Their cupcakes are super tasty. Their icing is made of icing sugar (confectionery sugar) I think (rather than being buttercream), so they are on the sweet side, but I have a sweet tooth so I don’t mind. I got the chocolate raspberry, lemon, and blue velvet (some of Monday’s flavours) and I really enjoyed them all, though I’m a sucker for lemon. My husband got the birthday cake cupcake and was stoked. I love that you can get tiny versions of their big cupcakes because now I get to taste them all, and that makes me very happy!