Daley's on Yates

I went to Daley's for dinner on a Friday night. It was a snowy night and the restaurant was fairly empty at 7pm. The decor is lovely. Dim lighting, comfortable seats and the firepits were burning outside creating a nice cozy glow through the windows. I was excited to eat here because there were so many gluten aware options. There were 4 people in my party and I was the only one with a food allergy ( gluten). We ordered a round of drinks and I placed an order for the baked brie for the table which was available with gf bread. I made sure to specify when I ordered that it was to be prepared gf. The waiter was like..."no prob, I got you". When the brie came out, I noticed the bread didn't look gf. As someone who has been gluten free for almost 20 years, I'm very aware of what gf bread looks like. I asked the person who brought it to the table (the manager, i think) if she could confirm if it was gf and she immediately said...oops, no it's definitely not. They took it away and prepared a new one with gf bread. When they brought the new one to the table the cheese was not at all melted which is sort of the whole point of dipping the bread into the melted cheese. After asking them to heat it up again, the manager apologized and offered to take the brie off of the bill Entrees were ordered prior to this and we waited and waited and waited... around 30 minutes. The restaurant was literally 3/4 empty. The kitchen was not that busy. There seemed to be a bit of an issue with our dishes coming out of the kitchen in a timely manner. The nachos and the chicken parm that my friend's ordered were sitting up there for at least fifteen minutes. The chicken was hot but the pasta under it was cold and the nachos were soggy after sitting so long. I ordered a crab cake and my friend ordered the scallops and both of those were fine. We didn't complain about any of the entrees because at that point we were just frustrated by the mistakes. The waiter apologized about the brie and further offered that the next round of drinks would be on the house.However, we were not intending on drinking anymore. So instead of comping the drinks that we had already ordered he just didn't do anything and brought us the bill After we received the bill, we spoke to the manager and she did take the round of drinks off the bill as well as the brie. I appreciate that they attempted to make the situation right, but if you're going to offer gluten free options , you should really be well versed on how to serve them properly and safely. I'm not sure if they were just having an off night due to the snow storm but i'm really reluctant to come back again. Overall, it was a disappointing dining experience.

Interesting menu with lots of gluten free choices. Great cocktails!

This is one of my favorite places in Schenectady. Everyone is so friendly, and the service, food and drinks are amazing. I have celiac and their gluten free menu is the best!