Delta Sky Club - Concourse A

The brand new Delta lounge in SeaTac is open! Excellent views of Mount Rainier today. The staff was super helpful and friendly. Nice food selection, although Salt Lake has a few more gluten-free options that would be nice to have in Seattle as well. It was so quiet, easy to get into, and lots of room to spread out. This is the way a lounge experience should be! Hopefully it won't change as people find out it's open.

5 stars for: service, food, friendliness, allergy accommodation and awareness. -1 star for complimentary wine selection. The positive - the team was so friendly and helpful from check in to buffet, to bar. I visited on 2/23 at 1p and wanted to give a particular shout out to Joe (bartender on duty) and the floor manager near buffet line. Gluten free options were very well noted. Seating is comfortable and upstairs section is very quiet. The big negative - the wine! Look, this is an issue for HQ, not a negative statement about any particular location, nor a reflection on the diligent and courteous team working in the lounge. Many other reviews complain about the wine options, and while you can of course pay for an upgrade, the entry level should reflect the delta brand. The PNW has a robust selection of affordable wines from local wineries. Delta is top notch for everything when it comes to flying, why not upgrade your complimentary wine offerings with local selections? Cupcake Pinot Grigio just won’t fly with me… and I know I’m not alone.

This is my favorite Delta Sky Club by far. There are several representatives when you first walk in and they are busy tending to incoming clients but incredibly warm and welcoming. Once inside the spaces are bright and spacious and feel airy as we come to expect from Sky Clubs. What I like about this one is you're actually looking at Delta airplanes coming in and out. And some of the other Skye club you are looking at other airlines. My first sense that this place was different came from an interaction with the female bartender, Elizabeth I think her name was? She was friendly and seemed happy. I asked her if she liked her work here and she said she absolutely loved it and that she been in her work for more than three decades. Her happiness showed and was contagious. The other bartenders also seem to be equally happy working behind the bar getting our drinks. But it went to next level when one of the staff, Yara, said welcome back and welcomed to me as if she recognized me and I realize she did! She is an exceptional professional and even though she was GM she was clearing our tables and keeping everything happening. Actually asked to take her photo because I realized how exceptional it was that from the C of thousands faces she would recognize mine. That's incredible attention to Customer Service. I brought my son (over 21!) for the first time and because of the complementary drink service was able to taste two new cocktails that he had not previously tried. That was kind of a cool thing to be able to offer him during our holiday travels. Shout out to the hot chocolate stand and have those chocolate chips as well as the cocoa powder and the necessary trimmings. It was good to see that there were gluten-free options as well as vegetarian entrees. The food was very good and the place was so busy the staff is constantly refilling food and drinks etc. but the attentiveness that each of the staff paid to us whenever we had a question or even just admiring the gingerbread houses that were being displayed, felt next level even for excellent Delta team staff. Loved the Seahawks Omar in the displayed ring as well as the recognition the Delta was the proud sponsor for our hometown team. it reminded me of the great promo they are doing with points we win the Seahawks score. Great way to build collaboration with loyal fans! I have a few more lounge passes and look forward to you utilizing them when I travel especially here at the SEATAC lounge for the superlative service and the high levels of comfort. Great to have outlets everywhere and to have enough space that you feel you are away from the busyness of the airport itself. That was a huge gift for us during holiday travel -- it helped us embrace the reality that it was actually the beginning of our vacation time.