Diamond Steak & Seafood House

After hearing so much about this restaurant, we finally got in to try it. Sadly, the experience was not as advertised. Firstly, making a reservation was simple and seamless and calling in to let them know we were running 10 minutes late was well received. That said, when we arrived there was not a table ready for us even with the restaurant not overly busy. The staff were friendly, however our server was not very professional. Initially our server did not deliver the daily specials and stated "whatever" multiple times. Our server did not write down our order, as she walked away she stated "I hope I remember all this, I didn't write anything down". Ultimately our server made an error, though minor, the server mistakenly brought potato instead of rice. The server made it right, but stated "she didn't care, it was the kitchens issue", again not professional. After informing the server that one of us was celiac, accommodations were made in terms of food, the server brought out gluten food and gluten free food in the same hand increasing the potential for cross contamination. The food unfortunately did not make up for the poor service. The Greek salad was significantly under dressed, the prime rib was tough and the horseradish was bland and tasteless. The bus-girl was fantastic, topping up water and was far more attentive then our server was, checking in with us multiple times. It definitely felt like the business was resting on its laurels and riding their reputation.

Absolutely amazing! Fantastic variety of different pizzas, steaks, and seafood. They also have vegan, vegetarian, and gluten free options. Amazing service and also fantastic covid 19 protocol. 10/10! Would recommend to everyone if you are in Osoyoos! Also fantastic owners!