Extremely poor service that did not attempt to cater for my gluten free dietary requirements nor have knowledge of what gluten is.
I waited in line to order my food and then was told I couldn’t order at the counter and had to order at the table. I then waited at the table (right in front of the counter), then had to ask for someone to come to take my order.
The same person from behind the counter came to take my order. I asked for the bacon & egg sandwich but on gluten free bread. When I mentioned it was for an allergy and to let the kitchen know, he responded with ‘it’s got egg and cheese though’ -which egg and cheese is not gluten.
I then had to educate him explaining cross contamination and that extra care gets taken with the cooking utensils. This is not usually an issue as I’ve eaten here before.
He then insisted that he couldn’t cater for me.
This server was rude from the moment I arrived and made something as simple as ordering a sandwich so difficult. I left and went elsewhere