Don's Prime

We had high hopes for Don’s Prime, but left underwhelmed. Service was inconsistent from the start. Our gluten-free guest received quick accommodation, we had to ask three times for regular bread, which finally arrived midway through dinner. Drinks were also delayed, and miscommunication around our wine order added to the frustration. The foie gras was excellent, the lobster tasted overly fishy, and the 12oz filet lacked any seasoning. The service team felt disconnected. The man who introduced himself never checked in on us after seating, and when we shared our disappointment, he simply nodded without any effort to address it. The sommelier we spoke with on the way out was receptive, he said he would relay this to the manager but we’ve heard nothing since. As hotel guests, we canceled our future reservations and chose to dine off-property instead. My boyfriend has multiple client dinners this week but told his assistant not to schedule any at Don’s Prime. Hopefully the other restaurants will be better. Overall, given the price point, Don’s Prime didn’t deliver the quality or hospitality we expected.

Excellent food and even better service. Very professional throughout. I am gluten free and they were extremely helpful and knowledgeable on their menu and the ingredients. Most amazing, they even made me fresh gluten free rolls that were easily the best gluten free bread I have ever had. Top notch restaurant for pleasure or business.