Donatos Pizza
Pizza restaurant
$$ • Accommodating
This spot features a lively atmosphere but has had issues with gluten-free order accuracy, leading to serious health concerns for sensitive guests. Despite an apologetic management, caution is advised for those with gluten intolerance due to past mistakes in fulfilling special requests.
Accommodating
Some risk of cross-contamination
- No: Trained staff
Always inquire directly about health and safety.
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People are saying
Diners’ reviews
C
Community member
I am gluten intolerant, and last night I ordered myself a pizza made with cauliflower crust. I trusted that they would follow that. They did not. They gave me regular crust which I didn’t realize until a little while later when I began getting sick for hours. My night was ruined, I was VERY sick, and am run down today all because they didn’t follow the order correctly. Extremely upset that they didn’t follow a simple instruction which caused me to become very ill. Won’t be ordering from this location again for the fear of having this happen again
Edit: Spoke with the manager and he was apologetic and credited my account
7580 E Main St, Reynoldsburg, OH 43068, USA
2.4km
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