Doppio Zero Clearwater Mall

Excellent food and service. Beautiful and warm interior.. The menu is well thought out with gluten free pasta and pizza options. I had the pealafal poke bowl (falafel made with peas instead of chickpeas) it was delicious. They roasted their red peppers which is exactly how capsicum peppers should be served. Most restaurants add them uncooked and its probably just for aesthetics so having them roasted was delightful. The menu said served with "ancient grains" and I forgot to ask what that was as I was busy with work related calls and texts. The "ancient grains" are bulgar wheat and being allergic to gluten and wheat I could not eat it and left it aside. It was still a great portion of tasty food..I'm sure if anyone asked to remove it due to allergies they would happily do it. I had a wonderfu meal with great service regardless and paired it with the Boschendal dry rose..

Service well below what it should be Went with the family for dinner last night. Upon arrival had a flurry of waiters trying to seat us. We were ushered from table to table and eventually after the 5th table we were told to sit at, I had, had enough and insisted on sitting at the first table we had been taken to. We recieved menu's a short time after, the "FOH/Floor Manager" was trying to assist us at this stage. We were still making our way through the menu to decide what to order. My wife has Celiac disease and eating out is normally an issue so I need to run through menu items 100% to ensure she is actually able to order a meal. I asked the manager if the the bunless burger option was indeed gluten free. Are there breadcrumbs in the patty? Is there flour in the roquefort sauce. He returned to say it is 100% gluten free. We then went through menu for rest of the family. Settled on a Pizza for the kids and I had the Doppio Burger (bacon and cheese). When placing the order I again insisted that the waiter make sure she marked the meal as Gluten free and if any item with gluten is in the meal they would need to make a new one from Scratch. We had ordered drinks which took time to arrive. Half order was wrong. Drinks arrived at several intervals. Waiting for a straw or trying to get someone's attention was difficult. (Keep in mind I'm still not sure who my actual waiter was assuming it was the person who brought me my bill) Looking around the floor managers paid mot attention to the fact the guests were standing up to get their own drinks from the service bar, walking to the front station to ask for their bills. I saw 6 people stand up to arrange their own service. In full view on managers they seem oblivious to what was happening around them. Our food finally arrived my wife's Gluten free meal was toppen deep fried and battered onion rings. It may seem harmless to normal people but to my wife this make this meal toxic. I saw this before the plate was even put down and told them to return it and make a new plate. 30 seconds later the plate was returned (all they did was remove the onion rings and send the plate back out) I told them to take it back and make a fresh plate. This was done and returned within about 15 mins. Thanks for that at least you made a new one. No one asked us how our food was, no one came to check up on us, had to flag down another person to order a coke. After we were done had to ask someone to take away our plates and order a slice of Bar one baked cheese cake. 20 mins later it arrived and they brought my a plain baked cheese cake. Had it returned as I asked for the Bar One when it eventually came is was disappointing( this used to be my favorite the recipe seems to have changed and not for the better, tasted like it was topped with a canned chocolate sauce and no chocolate inside it was just a plain cheese cake with choc topping and was not great) Took another 20 mins to get our bill. All in all I left feeling disappointed in our experience. It's not the brand I remember.