UNLABELLED PEANUTS. I had a very painful allergic reaction to the mole sauce on the enchilada that did not have allergens listed by the dish. Not familiar with mole sauce, I didn't expect there to be peanuts in an enchilada. When I asked the staff if there were nuts in the dish (after I started having an allergic reaction) they said no, just sesame. After being extremely ill for the remainder of the evening, I re-looked at the menu online to find that in the fine print at the bottom of the menu, in a big block of text, they say the mole sauce has peanuts in it. This is not good enough. It's really dangerous. I called the manager to express how important it is that the menu be labelled clearly and I was told that I hadn't paid attention when reading the menu. And he then aggressively demanded to know who had served me, as if to pin all the blame on the waiting staff. As well as demanding my phone number so he could Whatsapp me pictures of his menu. Of course I had read the menu as I'm very allergic. It had (GF) beside the enchilada for gluten free, as I told him on the phone, but no (N). To make sure I wasn't crazy, I searched online again and found that there is in fact no (N) beside the enchilada at all on the most up to date menus. There was an (N) on a menu from 4 years ago but someone has clearly decided to remove it. It's just extremely dangerous. Especially for a dish that isn't famous for containing potential nut allergens. It is also unacceptable to then blame the customer and other staff members (who were lovely) instead of accepting responsibility and taking the note to update the menus.
The rest of the staff were exceptional, some clearly very new - but wonderful and attentive. The food itself was nice. The atmosphere and experience fun and relaxed. It's just such a shame that the menu caused so many dangerous problems and the management were so exceptionally rude. The sole reason for the rating lands on the latter.