DoughNats

I don’t usually leave a review, but I felt it necessary to share my experience for anyone who has allergies and is thinking to come here. I was so excited to purchase their new “XL cookies” to bring to a dinner tonight. My husband is allergic to all nuts, and we are never able to get him anything fun! We came at 11 am, from the West Island. These cookies are promoted as nut free, and the store instilled confidence on their website that although there is Nutella in the kitchen, these products are “kept in an isolated area” away from the other cookies. When we arrived at the store, all the cookies were on the same tray, and touching!! When we asked if there were any in the back that were not contaminated, we were told there was not. We then decided to purchase doughnats but wanted a mix of gluten free and the regular ones to form a box of 12. We were told that we were not allowed to do this, and had to buy a box of at least six of each … All to say this experience was quite disappointing. We were also not thrilled with the service as the employee seemed more frustrated than helpful, and we felt we were being a hassle rather than a paying customer.

Good variety of Gluten free donuts and cookies. They were all delicious, we will go back to order for events and birthday parties

This was my fist visit to Doughnats. I loved it and I will certainly be back. I have celiac disease so I was thrilled to learn from a friend that this shop serves gluten free doughnuts. The doughnuts themselves are closer to mini cakes, but to be honest, I actually prefer their texture to that of most doughnuts I have had prior to my diagnosis. When I arrived, I had some questions for the staff regarding the way their GF doughnuts are made since even cross contamination in the oil could make me sick. They assured me that the GF doughnuts are actually baked, and that the kitchen is thoroughly cleaned before making a GF batch to ensure there is no cross contamination. I really liked how knowledgeable the staff was, and it lead to a sense of trust. The GF doughnuts themselves are SUPER DELICIOUS! They’re also well dressed with high quality ingredients. The flavours are really appealing and have a good variety that are changed up every 6 months. And since they’re smaller, you can try multiple varieties in a sitting. The only thing I would ask for is coffee. We were assured they’re working on this, and I hope that there will be a coffee station next time I go. One last thing, you can tell these people are really proud of and love what they do. This place is very authentic and you should definitely check it out!