Dragon Gate Restaurant

3rd time ordering from here through door dash and it’s incredibly delicious, fresh and generous in serving size. For many dishes there’s an option to “make it gluten free” for an extra $3 and this is money well spent. As a very sensitive coeliac I have not experienced any issues.

I get it: it’s Christmas Eve. But that’s why I always *preorder* (this time on the 23rd) our meal. My husband is Celiac so gluten-free isn’t a choice, it’s a health reality. I (along with many, many others trying to pick-up their preorders) show-up at 5pm to pick-up my order and am met by utter chaos. I’m also told there was an “error” with the preorders and there will be a wait. Spoiler alert: it’s a long one. I’m quite patient and empathetic, but after 30-minutes, and watching two other people who came in *after* me leave with their orders not to mention the Skip driver’s whose orders may or may not have been prioritized, my holiday good will was rapidly diminishing. The kicker? When I did finally get my order, and prior to leaving asking the beleaguered staff to review it for accuracy, it was wrong…which we discovered upon getting home. Not much dinner for my husband, but preferable to a night of gut-wrenching pain for him. Frustrating and disappointing experience.