Kind of a weird vibe- it seems to be great for regulars, but not very newcomer friendly. My partner and I were here for the first time. We had no idea how ordering worked because we were deciding then suddenly being asked what we wanted by an employee ten feet away while there were people still physically in front of us. So the ordering process was a bit confusing, since it's not a standard "wait your turn then order at the register" situation, they just ask you once they've decided you've been looking at the menu long enough. I got a breakfast sandwich, excited that they have gluten free english muffins since I am highly gluten intolerant. When I ordered, the employee said "Do you care about cross contamination?", which was quite possibly one of the strangest things to have been said to me when ordering gluten free. Like obviously lol? Very very strange to not just assume you should keep things cross contamination free. The sandwich was also very bland. (The GF english muffin wasn't the best texture either but I don't think that's any fault of the shop or employees; it's a real hit or miss with gluten free breads.)
The drinks, however, were pretty good. I got an iced oat pumpkin latte and my partner got a caramelized almond latte, which was really really good.
Also, the employees didn't mind that we stayed quite a while, which I appreciated.
If you come here, I'd definitely recommend getting the caramelized almond latte. Just be aware how the ordering process works and you should be set.