Durano Lounge

This is part of a chain with all of the restaurants having a dedicated gf menu. I was told gf food is made in a separate part of the kitchen and that most of the regular menu is also gf to further reduce risk. The gf food came out with red flags in the burger and fries to mark they were gf, which is also reassuring. I was also asked if it was an intolerance or coeliac disease, which shows understanding. Both the gf food and the glutenous (that other had) was nice, not blow your mind good, but nice- it could have all been a bit hotter. I would return.

As others have pointed out, lovely location marred by terrible service. A QR code is required to order, which usually isn't an issue, but due to the location there's no signal, so you have to use their WiFi, which also usually isn't an issue, but you have to register to use it, requiring a social media account or loads of mandatory personal info, cookies agreements, spam agreements, prompts for pre-service tips and limited payment options. The whole experience feels very impersonal and with the amount of info exchanged and boxes to tick, leaves you feeling like you're being scammed on a dodgy website. Owners should probably be running an ad agency, not serving food, as at no point has the purpose of a lounge/cafe been considered, or the service and experience that goes with it. Food arrived fast and was nice, if a little overpriced and overcomplicated, coffee was poor and tasted like it had been topped up with cold tapwater. There's plenty reasons why this scores much lower than it's neighbours. It does have a gluten free menu, which is always nice to see.