We enjoy Earls' food in general and are incredibly grateful for the locations, like South Common and Whitemud Crossing, for being attentive and accommodating with my daughter's severe sensitivities - gluten and lactose. We can always ask for some small adjustments on a dish to accommodate her and enjoy a family outing. We went to WEM today, and, not looking to experiment with food, we decided to visit Earls, a safe place. Unfortunately, we are quite disappointed with the food and the service at this location. Not only I got my Tuna Poke Bowl with seaweed salad (I've requested otherwise), but my daughter got a parmesan dip with her meal. I had no problem poking seaweed out of my plate and still ate the salad, but it could have ended painfully for my daughter (I've tested the dip before letting her have it). No one asked us how our food was nor if there was a problem since there was a side plate full of seaweed. I mentioned the issues at the end, and I've been thanked for the feedback, though .... lol