Earls Kitchen + Bar

We recently held a celebration of life for about 120 people at Earl’s Sherway and were blown away by the event they put on for us. This was with about 2 weeks notice for a Saturday in June event when you can’t find anything not booked for a wedding! But it was the only date that worked for our family and friends. From the start Alex the event manager was amazing and so helpful. She not only answered all my questions but helped create a fabulous event. They helped create a menu that had options for all of our guests working around gluten intolerance, seafood and nut allergies. With the help of the chef to guide us it was an amazing menu! There were so many options of food. Seafood towers that included lobster that was so tender, chimichuri steak boards, sliders, pizza, sushi, veggie and charcuterie platters. I know I’m forgetting things but was amazing. For dessert there was their awesome sticky toffee pudding, cheesecake squares and the most amazing seasonal chocolate banana cream pies that were one of the biggest hits of the night. The staff definitely made the event. They were so attentive and got drinks to the correct people even though everyone was mingling. Beyond the amazing food it really was the staff that made sure this went off so successfully. We have many family members in the food service industry and many mentioned how the staff were some of the most professional they had come across in a long time. All our guests young and old had the best time. They all kept coming up to me and raving about it. Those that hadn’t been to an Earl’s before were making plans to go back. Thanks to all the staff for putting on this amazing event. All our friends and family said there was nothing more my mother loved than a party and we totally sent her out in style and she would have been proud that this was her final party.

I just got my ubereats order and despite writing ***gluten intolerant they still served me rice with the gluten containing onions!!! It was only after I tasted a bite of rice that I tasted gluten! Not only that, when I called, no one picked up the phone so I had to call another Earls location to check the allergy. Thanks for making me sick!!!! Your cooks really need to be more diligent when it comes to food safety issues. Totally unbelievable for a place like Earls. I'm on antibiotics right now and specifically ordered from earls because I thought they would be more likely to prepare for me a "safe" meal. I am so angry right now. They should all be ashamed of themselves!!!!!!!!