Eat Tokyo (Soho)

Bad experience. My partner and I went, motivated by the good reviews and because the restaurant promotes itself as suitable for people with multiple allergies. It's true that the menu is extensive and specifies allergens, but they don't guarantee gluten-free dishes, and there's a risk of cross-contamination. After waiting over an hour, we were served a dish that contained gluten, despite the menu stating otherwise. We sent it back, and the next dish we ordered took at least 15 minutes longer to arrive. Meanwhile, we watched as the table next to us was served everything in just 10 minutes. Furthermore, the fish we were served wasn't fresh; it had a strong, unpleasant flavor. In short, poor service and a disappointing experience, especially considering the sensitivity involved in dealing with food allergies. ——— Bad experience. My partner and I went, encouraged by the good reviews and the fact that the restaurant promotes itself as suitable for people with multiple allergies. It's true that the menu is extensive and lists allergens, but they do not guarantee gluten-free dishes, and there is a risk of cross-contamination. After waiting for over an hour, we were served a dish that contained gluten, even though the menu indicated otherwise. We returned it, and the next dish we had ordered took at least 15 more minutes to arrive. Meanwhile, we saw the table next to us being served everything in just 10 minutes. Furthermore, the fish we were served didn't seem fresh—it had a strong, unpleasant taste. In short, poor service and a disappointing experience, especially considering the level of care required when dealing with food allergies.

Tasty, friendly, and glutenfree options were possible with extra soya sauce and good understanding/ red flag on table as reminder; good price