TL;DR - Gave a vegan person turkey and refused to acknowledge it until pushed, gave a gluten intolerant person products with gluten!!!
Ordered a vegan breakfast, and noticed the bacon looked odd. Staff insisted over and over that it was vegan, but after pushing them to prove it, they admitted it was turkey. I ate the best part of two rashers at this point. I've been vegetarian for 15 years and vegan for 2 of those. Absolutely gutted, that was totally disgusting. Servers kept asking "well what do you want us to do about it??" Like it wasn't a big deal. Plus, my dad is gluten intolerant, and they initially gave him regular bread (we're now unsure if they also gave him gluten, which is incredibly serious). It got so confusing, we're not even sure he did get gluten free bread in the end. He got given my vegan bacon in all of the confusion- which has GLUTEN IN IT! So they gave a coeliac person gluten for sure too!!
I'll be reporting this place to the council soon.