Eloise Market and Cakery

Ordered a gluten free king cake and picked it up the next day. The ordering process was super easy, although I didn't receive a confirmation or anything like that. Unfortunately, my king cake had been contaminated with gluten (had a reaction) and it was not filled with cream cheese as ordered. Instead, it was filled with double cinnamon (I think?) because the entire center of the cake was unsweetened, gooey cinnamon. It was covered with a flavorless icing that made the entire middle soggy. Way too heavy for a king cake. I reached out via Facebook messenger, because their voicemail was full when I tried to call about my experience. They replied quickly and said they would refund me and I should dispose of the cake. That was 7 days ago. I reached out again via FB on Monday - no one has replied and they are showing as unread. I attempted to call today and got a message saying that their voicemail was STILL full. I waited a minute and tried calling again, just to be sure. Immediately it went to the voicemail error message and I received a text from the company asking me to stop "calling repeatedly". For obvious reasons, I cannot recommend this business.

Visited for a wedding cake taste testing and enjoyed the experience! Madelyn was very easy to work with in choosing different cake options and flavors. The cakes themselves were very delicious, moist and well priced. Also purchased gluten free kind cake and some warm cookies