Emilios

Went in today and first asked if there were onions mixed in their gravy; and the lady behind the till was really snotty with me. When she said no, I was like okay can I have just have a sausage dinner and gravy then please. She looked at me like I had two heads and tried to charge me for just a jumbo sausage. I explained no, I’d like a sausage dinner please. She then excused herself to ask a lad in the back what I was talking about?? And HE WAS CONFUSED AS WELL? Surely sausage dinners are not just a Scouse thing? 😭 Anyway he asked if it was just chips and sausage, and I was like no it’s usually like two sausages, chips, peas and gravy. The lady then said he’d have to come over to put it through the till because she didn’t know how. After putting my order through, my brother asked if they still done the vegan fish, which was the entire reason we came because he visited back in the Summer and said the vegan fish they done was lovely. They both, again, proceeded to look at my brother like he had two heads, and went into the back to get a clear answer. They then came back saying they had gluten free? 😭 Which obviously my brother can’t have as a vegan. Anyway, I put the order through for myself and we ended up having to go somewhere else for my brother anyway, despite them clearly still advertising vegan fish on the menu. Awful, awkward atmosphere, and even though we only ended up ordering sausage and chips and chips and gravy in the end, it still took five staff members 20 minutes to get our order ready for us because they were all dawdling about. Got the food home and it was bland, gravy tasted of nothing and the tartare sauce was watery. Last time we’ll ever come here, so disappointed after we made the drive specifically for an item they apparently no longer even do. Staff acted like you were stupid for asking them simple questions, and if we hadn’t already paid we would’ve just walked out and left. Awful place and it’s disappointing to hear that it’s went so downhill, because it was apparently gorgeous in the Summer.

Absolutely made up that I can treat my children to a gluten free fish and chips meal or pizza. Emilios completely understands the concept of gluten free and fully understands the implications of cross-contamination regarding customers with Coeliac Disease or other illnesses relating to not being able to have gluten/wheat. My children are safe eating from here.