Da Raffaele Bistro - Italian Restaurant & Deli

Both myself and my partner are coeliac, and the staff and manager at Etna were extremely informative and accommodating to us. Any pizza or pasta dish listed on the menu can be made gluten free. Lovely service and beautiful food. will certainly be back!

We walked in at 2.40pm and asked about the soup, whether it was glutenfree. The staff originally said yes, as it was tomato. I asked if they could check with the chef as the stock might have wheat in. After some debate one went to ask, as they weren't sure. It was glutenfree, but if not they're not sure, THEY SHOULD NOT GUESS. They sat us down for the soup, after which a waiter ran up with menus and said to order quickly as the kitchen was closing. I told him we had ordered. I then asked when they closed and a waitress said NOW, then she she said 3pm. So what do we do....leave? The soup came with no bread- there were two of us and my partner is not glutenfree. He asked for bread which was brought sullenly, with no butter or oil. There was no glutenfree bread for me although they do other glutenfree items. Whilst eating the soup the waitress started clearing the condiments off other tables and placing them on the bar counter which was next to my face...yes she went past my face with them. How rude! They charged service charge for this! I won't be going there again.