I go here multiple times a week and order from here constantly.
I like them because they are mindful of allergies or so I thought
I ordered door dash weekly always gettinng the same item. The menu doesn't allow you to change bread, so I always request gluten free bread. They always make it for me correctly for weeks months even years now.
Today I opened my order it was regular bread with a side of additional regular bread.
When I called the store the manager informed me that the ticket looks like I requested gluten free bread on the side in their system I let him know on door dash that is the only option or way to request gluten free bread and it's always made correct. He said well his line cooks just read the ticket and gave me what I ordered. Which is still incorrect I received a side of regular not gluten free bread and the sandwich as well had regular bread. I go here because they are mindful of allergies but I will never go back again. I have gift cards to here I'm going to give or throw away honestly.
Be mindful if you have allergies here being a loyal customer means nothing