We stopped at the Illy cafe for some gluten free cupcakes, not realizing they needed to be ordered online beforehand. When we asked the counterstaff if they had anything GF they just said no. A bit of a disappointment, but after heading home and doing some research i realized we needed to book an order online. Headed back an hour later and got what we wanted- my wife was raving about how good they were. I tried a bite (gf chocolate/peanut butter icing) and they were indeed awesome.
I just wish the google map pin was updated to avoid future confusion and maybe cafe staff could have explained the process(?) rather than a simple 'no'.