My mum has ordered takeaway three times with specific instructions for the pasta to be gluten free due to serious dietary issues. The first time she got extremely sick after one bite as the pasta used was not gluten free. She gave them another chance and thankfully the second time her meal was prepared correctly.
Last night she ordered again for the third time in the past year. The lady who took her order checked with the kitchen that her meal can be prepared gluten free. Unfortunately this lady failed to add the gluten free requirement to the order and my mum again received pasta including gluten.
She is now extremely sick in bed again and as she requires surgery next week this is now put at risk.
It is extreme negligent for a restaurant to ignore dietary information as it can have serious repercussions.
I can only guess at how many people in their local area that Fasta Pasta at Golden Grove are harming.
I request some intensive training be conducted to educate the staff of the importance of preparing meals correctly.
We will never be able to take the risk of ordering from you again and wish to communicate to everyone with dietary requirements to avoid this place completely.