Fat Hippo Nottingham

Shocking experience. Chose here due to dietary requirements and previous good experiences. Booked the table for 5.45pm, by 6.30pm we still hadn't received our food so queried with staff as people who came in after us had theirs and we were on our way to a show that started at 7.30pm. Was told our food was next, 15 mins later still no food....we are then told there was an error and our order didn't print in the kitchen did we still want the food and they could prepare it in 5 mins. We are offered a round of drinks as an apology. As I'm coeliac, I didn't really have a choice of other places to go at short notice. 15mins later it arrives, it's just after 7pm so I ask for the bill so we can pay, eat and leave asap. The table next to us asks for their bill after us and receive theirs first. We have to ask for the bill again. Really disappointing we had to repeatedly ask about the waiting and for the bill, we then had to rush our food and to add insult to injury we were then charged for the 'free' round of drinks. By the time I noticed, I was checking the receipt when practically running to the show, as we had 5 mins to get there. Such a shame as the food was lovely.

Great burger especially impressive gluten free options and knowledge from the staff! Joe and the lady who also has allergies were great!

Best gluten free burger! The trash browns are lush and you should ask for extra cheese, it's so worth it!