Fazoli's

Cannot believe the incompetence of the leadership. Three store managers could not figure out how to substitute normal pasta for the gluten-free rotini. One manager tried to push the order through, because she couldn't figure it out, and just tell the kitchen to make the pasta gluten-free but the kitchen manager refused to oblige saying i must be charged the extra for the gluten-free pasta. This is the worst dining experience I've ever had. With such incompetent leadership it is no wonder why there's such a high turnover rate

Me and my husband came in last night and the food was delicious. I got gluten free pasta, and my husband got a sub. The food tasted fresh and tasty, the breadsticks were also delicious. The employees were working like crazy, and it was quite busy, but they were still quite attentive to my party and others. Will definitely be going back, we loved it!