Firehouse Subs Florence Mall

This location is always extra friendly and very helpful. The taste of the food is great and if you need to customize, they will do what they can to fulfill your wishes. Having to eat gluten-free, I appreciate the extra care that they take on processing my order.

This location got my to go order wrong and I was not in a position to bring it back. I called and told them and after a sincere apology, they wrote my name down for a redo on my next visit. I returned two weeks later and they honored their offer and happily made my sub correctly. It was delicious. They have a repeat customer now. Also, for those gluten sensitive, they have a gluten free sub bun.