Staff is friendly, but service was really flipping slow. First off, the restaurant charges for gluten free buns and makes my medium sized gluten free bun combo the price of a large combo essentially, $19 including 20% tip. It's aggravating... My allergy isn't severe but I can't ingest large quantities of wheat bread. Gluten free bread is not a treat... While I'm super glad Firehouse has it, please normalize my life and stop charging for it. Second, I waited 30 minutes for one sandwich. Firehouse needs to think about a ghost kitchen for online orders. JS. It's not fun watching people getting upset as the time creeps by. Third, I'm not coming back. I'm getting fed up with fast food prices and charging for gluten free bread. Ugh!