Very friendly staff. Great menu with a ton of Gluten Free options. I love that they carry GF bread so I can experience 90% of their sandwiches. Good coffee and tea. I think the only complaint is the speed during key lunch hours. When I go during work, it usually adds an extra 10-15 min to my lunch time. Thankfully for me that's not an issue but for others it may be. It's slightly more expensive than Bob Evans but it's definitely a higher quality of food - SO FRESH!! Worth the price.