Five Guys

Yesterday, I got a takeout order and specifically told the person who took my order that the burgers and hotdogs had to be in bowls for allergies. I have ordered food this way from this location many times with success. However, this time, my wife, who has severe celiac disease and can not eat anything that has gluten, had a terrible reaction. The only possible reason is that the food was cross-contaminated when it was being made. Something as simple as an employee not following the allergy protocols that Five Guys has in place caused a very painful experience for my wife and I. This store needs to take allergy requests seriously!! It's very important to those of us who have medical issues!

Amazing staff. They treated well. They were professional and handle gluten free celiac well.