Flamm Restaurant

On a grey and cold Wednesday evening we bestowed to Staines and struggled to find a restaurant on the high street. Nothing was really appealing to us as we wanted to try something new. After aimlessly walking around looking at different menus on different windows we noticed a convert pub. So we ventured towards it total amazement and found it was a Turkish restaurant. On first appearance on the outside it can easily be missed as we had never noticed it for the last 4 years it’s been open. Nevertheless, the inside looks great with its rustic look. Tables are evenly spaced, it’s not like you sit so close that you’re involved in others conversation. Even on a grey Wednesday evening every other table had a few people there and it was pleasant atmosphere. We walked to the front desk and immediately were attended to. A female approached us and seated us quickly even tho we had no booking. They also cater to gluten free which is a massive point for myself. We were left for around 15-20 minutes which was ample amount of time to find out our drinks, starters and mains. Server came over to us took our order - garlic prawns - lamb on humous. Mains - a mixed grill for two but the kofta was put to the side as this wasn’t gluten free. Starters - garlic prawns more tomato’ based than garlic but still wasn’t bad. We enjoyed it Lamb and humous - this was actually the best for me for the night. Really good. Mains - the mixed grill - so when it arrived on our table the server tried to explain to us that the kofta is on a separate plate but it is gluten free. She explained that it’s normally gluten free but she doesn’t know why it isn’t now. This was very confusing and could be very dangerous but I didn’t go near it. The mixed grill otherwise was Luke warm when it came to us and 5 minutes became cold. The taste was great, there was no issues around the taste of any of the meats. What let them down was the temperature of the food. We complained about the temperature of the food to a male server to went straight to the chef and showed his dissatisfaction which was loud which everyone heard. This was a little unsettling but at the same point the server was actually sticking up for his customers which was very refreshing. The server returned to us and before we could even say that we are happy to pay but just wanted raise it to their attention the server said that they will make a new lamb cutlet grill dish. They was very generous and shows that the restaurant really care about their customers. We paid for our food and left. Overall Service is three. Good but at times questionable Food is three. Taste really good but arrived cold Atmosphere is four. Great place for family dinner Price is reasonable. We paid £66 for two.