Flecha Cantina

Me and my husband have been here three times had the best experience but oh my god this time was horrific!!!! The waiter asked us if there were any allergies that they needed to know. I told him my husband has a very bad dairy allergy to double check even triple check everything. So we ordered two chicken burritos and plain guacamole. Then they bring the guacamole out with CHEESE ON TOP…I’m sorry but I’ve seen dumb things but this was villager shit. Dairy could end my husbands life and to have cheese sitting right on top of a dish when we already expressed he has an allergy is nuts. So they apologize and bring another out along with a burritos and wow it was so slow in this place dead. It’s a Wednesday at 6 PM….and the chicken is burnt in the burritos will be providing picture proof on how terrible it was. I simply got the 18 dollar burritos to go because I only ate half of it and I wanted to show everyone what quality this place is. I never not finish a burrito Mexican food is my favorite. Anyways next the waiter comes back asking us if we ordered a kids quesadilla and apologized when we said we didn’t and he said sorry he will take it off the bill or something at this point me and my husband are outraged. Next we ask for a gluten free vodka and the bartender says he can’t do it but the waiter brings over a bottle of Tito’s and shows us the label and says gluten free which we wanted we said thank you to him couldn’t believe the bartender doesn’t know vodka! Next we ask for the check our plan was to stay a lot longer get drunk since we don’t work tomorrow well plans changed after this horrific experience. So we get the check I look at the bill 115 dollars for two burritos two drinks and wait what two guacamoles when we only had one. So again another mistake they forgot we didn’t want the cheese guacamole so they tried charging us for that and additional one. I mean seriously you don’t check the bill before handing it to a customer what if I paid without looking like most people do when coming to a nice restaurant. I don’t know if management changed but when we came here on thanksgiving it was wonderful experience. They took my husbands allergy seriously made accommodations were very nice and professional. This time was so awful that I don’t think we will ever come back. This was my first time not tipping and breaks my heart to do so since I was a waiter when I was younger but this awful experience I couldn’t do something that wasn’t even close earned. My husband used to be a general manger for many food places and this was shocking and disturbing.

This was our second visit, and it was great food - just like the first. Our server was super knowledgeable about which dishes were gluten-friendly or how they could be made gluten-friendly. We decided on the Fajitas for Two (surf and turf), and the portion sizes were enormous. I also had the Hibiscus Margarita which was fresh and not too sweet. The atmosphere is relaxed. We went on the weekend for both visits, so parking was competitive.