Flores San Francisco

Delicious food. Jared and the host staff took above and beyond excellent care of us after two incredibly rude male customers (pictured-someone call their mothers- lol) took it upon themselves to swipe our table we had been waiting 20 minutes for, even after I approached them nicely and told them it was ours. I even explained to the 2 guys that due to a medical issue I needed a chair with a back, rather than a stool, and they still wouldn’t budge, and seemed pleased with themselves for just sitting down without checking in with the host. The entire staff was apologetic about the situation and handled the two pricks and the situation it put them in with class, even when I wished to handle it less so after a couple drinks :). We waited a little longer but let me tell you it was worth it! The food was amazing and they were attentive to my two allergies (gluten and avocado) and made sure it was safe. Everything was super delicious and the vibe was nice too once the pricks left! :).

I went on a Tuesday with a group of 5. We had to flag down our server for every single little thing, water refills, to take our order, etc. I was excited about this place because I saw a previous review about them being helpful and knowledgeable about gluten free/celiac, but was not impressed with our server. He told me one thing was safe and then took it back. Kitchen was also not willing to change gloves and avoid cross contamination as much as possible. Even on a Tuesday night they were too busy I guess.