Fou Fow Ramen

I was genuinely shocked at the TERRIBLE CUSTOMER SERVICE here (by a waitress with a darker complexion – the only way I can distinguish her)! I’ve never experienced anything of the kind in all my time in Amsterdam! 1) I ordered chicken ramen with gluten-free noodles, but was not informed that it would be served without chicken. 2) When I asked why the chicken was missing, that waitress responded rudely with, “I don’t know!” After a short pause, she added, “I’ll check.” A few minutes later, she returned and told me the absence of chicken was due to my gluten-free request – something that was not communicated to me when ordering. 3) I asked if chicken could be added separately. She reluctantly said she would check. A few minutes later, she returned to serve other customers but gave me no update. When I asked again, she rudely answered: “Yes, you have to wait. I have other things to do too, and it takes time.” 4) When the chicken finally arrived, it was COMPLETELY COLD – clearly straight from the fridge – and tasted STALE. I’ve never had ramen served with cold meat before. The male waiter stepped in and reheated it upon request. I wasn’t the only one frustrated. The two ladies at the table next to me were also left waiting far too long for their food, and they were complaining. I will not be returning. The service was unacceptable! Your staff needs serious training. If this continues, you will keep losing more customers. Such a shame!

A nice place but the ramen wasn't that good. They have vegan and gluten free options which is a bonus!

Gluten free and vegan options available, just ask for the separate menu. I got basic miso with GF noodles and vegan broth - Very tasty and quick service!