Francesca's On Chestnut

Connor was a great server! They were super friendly about dietary restrictions despite a gluten and tomato allergy!

Lunch special included dessert as a surprise. Gluten free options ask for the GF menu. Whitefish was delicious.

Such an odd experience. I've been to another one of their locations and had a great time. The food was wonderful and our waiter was so friendly, we literally talked for 10 minutes straight while waiting for our food. It was a great night. However, this time my experience was very different. First off, the food was not bad. However, my gluten-free pasta had a slight butane flavor to it, which was odd. Also, and this is where things get strange, though my boyfriend and I were greeted by two very friendly women at the door, the moment we sat down, we became invisible to the entire staff of the restaurant. All I wanted was some parmesan cheese, since my pasta was lacking the cheese the menu said it was supposed to have. However, after taking our order in a very rushed, no-eye contact manner, we never saw our waiter again. He never told us his name either so I couldn't ask for him. I ended up asking three different people for cheese. Only one acknowledge me but nothing ever came of it. It was absolutely baffling. I literally waved with both arms at the wait staff as they zoomed past us. It wasn't that busy so I just don't know why. Though the food is good, the experience left me feeling like I was a ghost. I don't think I'll be going back.